Support Request

Are you or your students/children having trouble with
any aspect of their Maths-Whizz experience?

Maths-Whizz isn't working as expected?   Let's get it sorted:

The first thing to check is that the browser is operating on the latest version so, please update your browser to the latest version. 

Google Chrome is the best browser when using Maths-Whizz (although Safari, Firefox and Edge are also supported). 

If  a child is still experiencing any issues with Maths-Whizz let us know by following these simple steps. 

Please provide as much information as you can so that we can find a solution for you as soon as possible. 

  1. Copy the following link into the browser of the device(s) experiencing the issue:  doctor.whizz.com  
  2. Run the diagnostic along with internet speed and click on the camera on the bottom to save the report and attach it at the bottom of this form.
  3. Copy the following link into the browser of the device(s) experiencing the issue:  whatismybrowser.com 
  4. Fill in the form with as much information as you can including the browser information from step 3.
  5. Encourage students to report any lesson errors they come across within Maths-Whizz as well.
  • Maths-Whizz is a great programme that develops independence and helps us cater to the individual learning needs of our students. The data that our teachers receive is easily accessible in a detailed report and assists with further development of an effective Mathematical learning environment. Maths-Whizz is easy to integrate into the classroom and makes any program more effective.

    Russell Burt
    Principal, Pt England School

  • Maths-Whizz is by far, the best online programme that I have ever come across and I would have no hesitation about recommending it to any school. It provides each student with a personalised maths programme that enables them to work specifically at their level, have their own learning needs addressed and allows them work at their own pace. Putting together such individualised teaching and learning in any other programme would take hours and hours of planning. The tracking of students is second to none. Maths-Whizz is a fantastic teaching and learning programme that I would never be without.

    Veronica Stevens
    Deputy Principal, Wellesley College

  • Maths-Whizz has been fantastic for engaging our students, especially those with diverse learning needs, including children on the autism spectrum. They like the personalisation of the programme, the level of challenge and how fun it is. Maths-Whizz has been a hugely beneficial support for the maths learning of our students.

    Fiona White
    Deputy Principal & Teacher, Khandallah School

Start a conversation about learning in your school

We're happy to help answer any questions you may have about Maths-Whizz